AIA Online booking portal open for business
AIA Cargo in partnership with Champ’s Traxon cargoWEB+ system has implemented the first stage of its new “online” booking portal service.
The system enables AIA and its client airlines to offer a professional round the-clock customer service via the AIA website. The system is fully managed and controlled by AIA staff who decide which functions are to be offered and which clients has access to which function. The self-registration of a customer for access is fast and easy.
Some of the features include
- Overview of products, rates and surcharges
- FWB/FSU messaging
- Allotment and interline bookings
- Shipment tracking
- Flight schedules, routing and availability
- Airwaybill stock control
- Usage reports
There are multiple benefits for AIA using this new technology not only will it save our clients time but it will lower AIA costs, plus it provides our clients with 24/7 customer service and gives them real time data exchange.
Initially the portal will be open for booking on Cypriot carrier Cobalt airlines who AIA are the worldwide GSSA partner. Clients can book on all Cobalt sectors ex Cyprus to Europe or Europe to Cyprus. The next stages will see additional AIA carriers being added to the portal.
Clients who have yet to register can do via the below link.